West Michigan Pet Care User Guide
West Michigan Pet Care connects local pet parents with independent pet sitters for in-home visits, dog walks,
and cat care. This guide explains how to use the site as a pet parent and as a sitter, what each page does,
and how requests and messages move between people.
Sitters appear in a public directory with their photo, city, specialties, animals they accept, and typical
rates. Pet parents choose a sitter, either send a formal appointment request, or start with a simple message
to ask questions. Sitters review these details in a private dashboard, then respond from their own email.
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Pet Parents
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Sitters
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Profiles & Booking
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Bulletin Board & Tools
The site introduces pet parents and sitters and keeps basic details organized. Final prices, keys, exact
schedules, and long-term arrangements are always confirmed directly between you and the other person.
Home Page and Sitter Directory
For everyone
Available Pet Sitters section
The home page shows an “Available Pet Sitters” section. Each sitter appears as a card with:
- Sitter name
- City or neighborhood badge, when provided
- Specialties such as shy cats, senior dogs, or medication support
- Short bio describing experience and style of care
- Types of animals they accept
- Typical visit price based on their default rates
- Services and pricing in their own words
- Profile photo, when uploaded
If no sitters appear, no one has registered yet. The directory will grow as local sitters create accounts.
Actions on each sitter card
At the bottom of each sitter card are buttons:
- Request Appointment — sends a detailed booking request only to that sitter.
- Contact Sitter — sends a simple message to ask questions before booking.
- View Profile — opens the sitter’s full profile page with more detail.
Pet parents choose the option that matches how ready they feel. Some people want to request dates right away.
Others prefer to ask about availability or services first. Both paths are supported.
Pet Parents: Requesting Care
For pet parents
Request Appointment page
Selecting “Request Appointment” opens a booking page for that specific sitter. At the top you see their name,
current default pricing, and a summary of the services they list on their profile.
The form asks for:
- Your name
- Your email address
- Number of pets
- Preferred date
- Preferred time
- Service description you are requesting
- Notes about your pets and home
Name, email, date, and time are required. The form shows an error if something essential is missing or the
email address does not look valid. This protects both you and the sitter from unclear requests.
Price estimate and confirmation
When the form is accepted:
- The system calculates an estimated total using the sitter’s base rate and extra-pet rate.
- The sitter receives an email with all the details you entered.
- You receive an email summarizing what you submitted, including the estimated total.
- The page shows a success message and repeats the estimated total on screen.
This estimate helps you see whether the visit is in the range you expect. The final price can shift slightly
once you and the sitter talk through timing, travel, or special needs.
Contact Sitter page
“Contact Sitter” opens a separate page for questions without making a formal request. The form asks for:
- Your name
- Your email address
- Optional phone number
- Your message
The sitter receives your message by email. You receive a confirmation email showing what you sent and which
sitter received it. This is useful when you are comparing sitters or planning travel far in advance.
Waiting for a response
After you send a request or message, the next step takes place in email. The sitter replies from their own
inbox to confirm or adjust details. This may not be instant, especially if they are in visits.
- Watch your inbox for a reply from the sitter.
- Check spam, junk, and filtered folders.
- Look back at the on-screen success message to reassure yourself that the form went through.
It is common to feel uneasy while waiting, especially when travel plans or pets are involved. The site records
your request, sends the emails, and shows a confirmation. That means your part on the site is complete, and
the next step rests with the sitter’s inbox and schedule.
Pet Parents: Sitter Profiles and Sharing
For pet parents
Public sitter profile page
Each sitter has a dedicated profile page with:
- Name and city badge
- Profile photo, when provided
- Specialties and experience highlights
- Animals they are comfortable with
- Services and pricing text
- Typical visit price based on current defaults
- Buttons to request an appointment or contact the sitter
This page collects everything in one place so you can show it to a partner, family member, or neighbor who
helps with decisions.
Sharing a sitter’s profile
The profile page includes a “Share This Profile” button. Selecting it:
- Opens your device’s share sheet when supported.
- Copies the profile link to your clipboard when sharing is not available.
- Shows a small status message confirming what happened.
This helps when you want to save a sitter link in notes, send it to a relative, or keep a short list of
preferred sitters for future trips.
Sitters: Creating and Accessing Your Account
For sitters
Pet Sitter Signup
Sitters register through the “Pet Sitter Signup” page. The form collects:
- Full name
- Email address
- Password
- Primary service area (city or neighborhood)
- Specialties
- Animals you work with
- Short bio
You receive a free public profile and a login to your private dashboard. New accounts start with a default rate
of $30 per visit and $5 for each additional pet. You can change those numbers later.
After registration, a welcome email explains your default pricing and includes a link to the sitter login page.
That message confirms that the address you entered receives notifications correctly.
Signing in and out
Use “Pet Sitter Login” to sign in with your email and password. If the site cannot find your email or the
password does not match, it shows a short error message. When sign-in succeeds, you are taken straight to your
dashboard.
The navigation bar shows that you are signed in and adds links to your dashboard, your profile, and logout.
Selecting “Logout” ends your session and returns you to the public view.
If sign-in troubles start to feel discouraging, pause and confirm which email you used at registration.
A mismatch there is one of the most common causes of login problems.
Sitter Dashboard and Appointment Requests
For sitters
Dashboard overview
The dashboard greets you by name and shows your current default visit rate and extra-pet rate. You see:
- A prompt to upload a profile photo when you do not have one yet.
- Buttons to edit your profile, print your business card, and print your flyer.
- Your public profile link, ready to share on social media or with clients.
Below this overview is a table of appointment requests that pet parents have sent to you.
Appointment request table
Each row in the table includes:
- Date and time requested, formatted for quick scanning
- Client name
- Number of pets
- Service description the client entered
- Notes about temperament, access, and special needs
- Estimated total price based on your current rates
- Client email address so you can reply from your own inbox
On smaller screens the table adapts to a stacked layout and labels each field for clarity.
Responding to requests
- Read every note, especially health and access details.
- Compose a reply from your own email account to the client’s address.
- Restate the date, time, and services you are comfortable providing.
- Confirm your price and any extra charges or conditions.
- Ask for clarification where anything feels uncertain or incomplete.
Many sitters use a simple reply structure. Thank the client, repeat the key details, give the total, and invite
questions. That routine can steady your mind when a new request feels overwhelming at first glance.
Sitter Bulletin Board
For sitters
What the bulletin board does
The “Sitter Bulletin Board” on the dashboard is a shared space for sitters only. You can:
- Post messages that all sitters on the site can see
- Ask questions about scheduling, pricing, and client communication
- Share short tips or reminders that help other sitters
- Reply publicly to posts from other sitters
Posting and replying
At the top of the bulletin board is a form to start a new post. The message field is required and limited to a
reasonable length. The system records:
- Your sitter name
- Your avatar when available, or your initials
- Message text
- Time the post was created
Below each post is a reply form. Replies also show your name, avatar or initials, message, and time. Threads
appear in order, with the latest posts at the top of the bulletin list and replies grouped under each post.
The board is designed for cooperation, not competition. It can be reassuring to see how other sitters handle
similar questions or busy seasons.
Managing Your Public Profile
For sitters
Profile details that appear publicly
The “My Profile” page controls how you appear in the directory and on your profile page. You can adjust:
- Full name
- City or neighborhood
- Specialties
- Animals you work with
- Short bio
- Default base rate per visit
- Extra charge per additional pet
- Services and pricing description
- Profile photo (avatar)
Saving your changes updates the main directory cards, your booking page, and the text pet parents see when
estimating visit costs.
Pricing and services
The site uses your base rate and extra-pet rate to calculate estimates when parents request appointments.
You still control your final price in direct conversation with the client.
The services field accepts plain text. Example entries:
- “30-minute dog walk with potty break and fresh water.”
- “Cat visit with litter box cleaning, feeding, and playtime.”
- “Each additional pet +$X per visit.”
Uploading and updating your avatar
The profile form includes a file upload for your avatar. Choose a standard JPG, PNG, GIF, or WEBP photo within
the size limit. The system checks that the file is an image and saves it to your account.
A visible photo often makes pet parents more comfortable contacting you, especially when they are trusting you
with home access and beloved animals.
Printed Business Cards and Flyers
For sitters
Print Business Card
The “Print Business Card” button on your dashboard opens a printable card in a new window. It includes:
- West Michigan Pet Care branding
- Your name and role as a pet sitter and dog walker
- Your city when set
- Your email address
- Your personal profile link on the site
- Your avatar photo when available
Use your browser’s print function to produce cards on suitable stock. The layout is sized for a standard
business card and aligned at the top of the page to avoid clipping.
Print Flyer
The “Print Flyer” button opens a full-page flyer in a new window. It shows:
- Your name and service city
- A brief description of your services
- Animals and specialties drawn from your profile
- Sample pricing based on your default rates
- A large box with your online profile link
- A QR code that points directly to your profile
- Your avatar photo when uploaded
Print the flyer for bulletin boards, community centers, or vet offices that allow postings. The QR code lets
pet parents scan with a phone and jump straight to your online profile.
Printed materials can ease pressure on your memory. With cards and flyers in circulation, you do not need to
verbally repeat your rates and link every time a new person asks how to find you.
Account Deletion for Sitters
For sitters
How deletion works
If you decide to stop appearing on the site, the profile page includes a link to delete your sitter account.
The deletion flow:
- Shows a clear warning that the action is permanent.
- Asks you to type DELETE in capital letters to confirm.
- Removes your profile from the directory and from public pages.
- Removes appointment data connected to your account from the interface.
- Signs you out and returns you to the main page with a confirmation message.
Hesitation at this step is normal. If you are unsure, you can leave the page, remain listed, and reconsider
later. The confirmation text exists to prevent accidental deletion when you are tired or distracted.
Contacting the Site Owner
For everyone
Contact West Michigan Pet Care page
The “Contact West Michigan Pet Care” page lets you send questions, feedback, or issue reports to the site
owner. The form requires:
- Your name
- Your email address
- Subject line
- Message text
- Your approximate location, captured through your device
There is a “Use My Location” button that asks your browser for permission. When you allow access, the form
fills in your coordinates and accuracy. The site does not accept the contact form without this step.
The location field helps with spam prevention and gives the owner context about where requests originate. If
location capture fails, the page explains that permission is required and encourages you to try again.
Email Behavior and Locale Filtering
For sitters and pet parents
How the site sends email
The site sends email for:
- New sitter registration (welcome message)
- Appointment requests (to sitters and to pet parents)
- Contact-sitter messages (to sitters and to pet parents)
- Contact-site messages (to the site owner)
If the browser’s reported language does not indicate an English (US) setting, the system may decline to send
the message as part of spam control. This affects automated mail only and does not change what you see on
screen.
Staying on top of messages
- Check that you use a mailbox you open regularly.
- Add important addresses to your contacts so they avoid spam filters.
- Review spam and junk folders any time you expect a message and do not see it.
- When you feel uneasy about missed messages, revisit the relevant page and confirm what you submitted.
Quick Checks for Common Issues
For everyone
If a sitter sees no requests
- Confirm that you sign in with the email used at registration.
- Check that your sitter card appears in the public directory.
- Verify your profile email if you recently changed addresses.
- Ask a trusted friend to send a small test request.
If a pet parent does not hear back
- Review whether your email address on the form was correct.
- Search all mail folders, including spam and promotions.
- Give sitters some time to respond between visits and errands.
- Request another sitter from the directory if timing becomes critical.
If profile updates or avatars fail
- Ensure required fields are filled before saving.
- Use supported image types and reasonable file sizes.
- Read any error message near the top of the page.
- Try again after simplifying the changes to one or two fields.
When you feel stuck, note the exact page and step where it happens. A short description such as “trouble saving
profile after avatar upload” makes it easier to ask for help and reduces the sense that everything is failing
at once.